Privacy Policy

Last updated: January 25, 2026

1. Introduction

Egysign Company ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website egysign-eg.com (the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Information You Provide

  • Contact Forms: When you submit forms (Booking/Get Quote, Career Applications, Design Quiz), we collect name, email, phone number, company, service interests, and message content
  • Career Applications: When applying for positions, we collect resumes (PDF/DOC format), cover letters, and professional information
  • Communication: If you communicate with us via email or contact forms, we collect and retain this information
  • Cookies and Tracking: We use cookies to enhance your experience and understand site usage

2.2 Automatically Collected Information

  • IP address and location data
  • Device type and browser information
  • Pages visited and time spent on site
  • Referrer sources and click behavior

3. How We Use Your Information

We use the collected information for:

  • Responding to your inquiries and providing services
  • Sending you updates about our services (with your consent)
  • Improving the Site's functionality and user experience
  • Analyzing website performance and user behavior
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Data Sharing

We do not sell, trade, or transfer your personally identifiable information to third parties without your consent, except:

  • To trusted service providers who assist in operating our Site (hosting providers, email services)
  • When required by law or legal proceedings
  • To protect our rights, privacy, safety, or property

5. Data Storage and Security

5.1 Data Storage

Your information is stored securely in our systems:

  • Database: PostgreSQL database with encryption at rest
  • Servers: Secure hosting infrastructure with regular backups
  • Files: Uploaded files (resumes) are stored in protected directories with access controls
  • Location: Data is stored on secure servers and managed in accordance with Egyptian law

5.2 Security Measures

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for data in transit
  • Database encryption and access controls
  • Secure servers with firewalls and regular security audits
  • Limited employee access to personal information
  • Regular security updates and vulnerability assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Contact Form Submissions: Retained for up to 2 years or until you request deletion
  • Career Applications: Retained for up to 3 years for recruitment purposes
  • Analytics Data: Aggregated data retained indefinitely; individual data retained per Google Analytics settings (26 months default)
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our Site
  • Enhance security
  • Track analytics through Google Analytics 4

You can control cookie settings through your browser. Disabling cookies may affect Site functionality.

For detailed information about the cookies we use, please see our Cookie Policy.

7. Google Analytics

Our Site uses Google Analytics to collect and analyze usage data. Google Analytics helps us understand visitor behavior and improve our services. For more information, visit Google's Privacy Policy.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Your Rights (GDPR Compliance)

Under applicable data protection laws, including GDPR principles, you have the following rights:

  • Right to Access: You can request a copy of the personal information we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure (Right to be Forgotten): You can request deletion of your personal data, subject to legal retention requirements
  • Right to Object: You can object to the processing of your personal data for certain purposes, including direct marketing
  • Right to Data Portability: You can request your data in a structured, commonly used format for transfer to another service
  • Right to Restrict Processing: You can request limitation of how we process your data in certain circumstances
  • Right to Withdraw Consent: You can withdraw consent for data processing at any time

To exercise these rights, please contact us at info@egysign-eg.com with your request. We will respond within 30 days.

10. Children's Privacy

Our Site is not directed to children under 13 years old. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it promptly.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Egypt. By using our website, you consent to the collection, processing, and storage of your data in accordance with Egyptian law and regulations.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your data protection rights, please contact us:

Egysign Company
Contracting & Engineering Solutions
Alexandria, Egypt
Email: info@egysign-eg.com
Website: egysign-eg.com

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective when posted to the Site. Your continued use of our Site constitutes acceptance of the updated Privacy Policy.